End User Licence Agreement (EULA)

1 Acceptance of this EULA and conditions

1.1 Strikeforce Protection Systems Pty Ltd ACN: 609 836 099 (we, our, or us) license the cloud-based software, including all instructions in hard copy or electronic form and any update, modification or release of any part of that software (Software) which is accessible at bufferzone.info (Site). 

1.2 This EULA applies to:

(a) the primary account (Primary Account) holder of the Software (Account Holder); 

(b) you, where you are invited by the Account Holder to create a user account as an end user (User Account) in accordance with the terms of your Account Holder’s chosen subscription package (Subscription); and

(c) any other person or entity using the Software through the Primary Account or through an User Account, (jointly and severally known as you and your).

1.3 The terms of this EULA are deemed incorporated into our agreement with you as applicable, for the supply of the Software by reference. You accept this EULA by clicking a box indicating acceptance via the Site or by using the Software.

1.4 This EULA will commence on the date on which you accept this EULA and will continue until the date this EULA is terminated in accordance with clause 9 (the Term).

1.5 By accepting this EULA, creating a User Account or Primary Account and/or accessing and/or using the Software, you warrant to us that you have the legal capacity to enter into a legally binding agreement or (if you are under 18 years of age) you have your parent’s or legal guardian’s permission to access and use the Software and they have agreed to this EULA on your behalf.


2 Licence to use 

In consideration for your compliance with this EULA and subject to the terms of your Subscription, we grant you a limited, non-exclusive, non-transferable, non-assignable, non-sublicensable, personal and revocable licence to access, display and use the Software for business purposes for the Term and only on as many computers, devices and in such configurations as is expressly permitted by us (Licence). 


3 Restrictions 

3.1 You must not access or use the Software except as permitted by the Licence and you must not and must not permit any other person to:

(a) use the Software in any way which is in breach of any applicable Laws or which infringes any person's rights, including Intellectual Property rights;

(b) use the Software to transmit, publish or communicate material that is defamatory, offensive, abusive, indecent, menacing or unwanted; 

(c) use the Software in any way that damages, interferes with or interrupts the supply of the Software;

(d) introduce malicious programs into our hardware and software or Systems, including viruses, malware, worms, trojan horses and e-mail bombs; 

(e) use the Software to carry out security breaches or disruptions of a network. Security breaches include accessing data where you are not the intended recipient or logging into a server or account that you are not expressly authorised to access or corrupting any data (including network sniffing/monitoring, pinged floods, packet spoofing, denial of service and forged routing information for malicious purposes);

(f) use any program/script/command, or send messages of any kind, with the intent to interfere with, or disable, any person’s use of the Software; or

(g) use the Software to circumvent user authentication or security of any of your networks, accounts or hosts or those of any other third party. 


4 Third Parties

4.1 You acknowledge and agree that: 

(a) the provision of the Software may be contingent on, or impacted by, third parties, other customers’ use of our services, suppliers, other subcontractors (Third Party Inputs); and  

(b) despite anything to the contrary, to the maximum extent permitted by law, we will not be responsible and will have no Liability, for any default or breach of this EULA or law, if such default or breach was caused or contributed to by any Third Party Inputs.

4.2 You acknowledge that the Software includes certain functionality (optional or otherwise) that may interface or interoperate with third party software, hardware or services. To the extent that you choose to use such functionality, you are responsible for: (i) the purchase of; (ii) the ancillary requirements related to; and (iii) the licensing obligations related to the applicable third party software, hardware  and services. It is your responsibility to ensure the requirements are met in order for you to benefit from the specific functionality made available to you. 


5 Support services

5.1 During the Term, where you lodge a support ticket with us, we will provide you with technical support services in accordance with the specifications of the Account Holder’s Subscription and any applicable Disclosure. 

5.2 You agree, where we provide any support services to you, to assist us in investigating and ascertaining the cause of the fault and provide us with access to all necessary information relevant to the fault (including what you have done in relation to the fault). 


6 Your warranties

6.1 You warrant and agree that:

(a) you have reviewed this EULA available on the Site, (with your parent or legal guardian if you are under 18 years of age); 

(b) you have all hardware, software and services which are necessary to access and use the Software; 

(c) you will use the Software in accordance with this EULA;

(d) all information and documentation that you provide to us in connection with this EULA is true, correct and complete and you acknowledge and agree that we will rely on such information and documentation in order to provide the Software; 

(e) you are responsible for obtaining any consents, licences, authorities and permissions from other parties necessary for the Software to be provided in accordance with this EULA, at your cost, and for providing us with the necessary consents, licences, authorities and permissions;  and

(f) you will maintain the confidentiality and security of any of your Primary Account and/or User Account details and passwords.


7 Intellectual Property rights

7.1 All Intellectual Property in the Software and that Intellectual Property developed, adapted, modified or created by us or our officers, employees, contractors, sub-contractors or agents including in connection with this EULA and the Software (including but not limited to any Intellectual Property based on suggestions, inputs, requests or instructions provided by you) and any machine learning algorithms output from the Software is and will remain owned exclusively by us or our third party service providers. 

7.2 You must not, without our prior written consent: 

(a) copy or use, in whole or in part, any of our Intellectual Property; 

(b) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any of our Intellectual Property to any third party;

(c) reverse assemble, reverse engineer, reverse compile or enhance the Software;

(d) breach any Intellectual Property rights connected with the Software, including altering or modifying any of our Intellectual Property; 

(e) cause any of our Intellectual Property to be framed or embedded in another website; 

(f) create derivative works from any of our Intellectual Property;

(g) resell, assign, transfer, distribute or make available the Software to third parties;

(h) “frame”, “mirror” or serve any of the Software on any web server or other computer server over the Internet or any other network; or

(i)     alter, remove or tamper with any trademarks, any patent or copyright notices, any confidentiality legend or notice, any numbers or any other means of identification used on or in relation to the Software.

7.3 As between you and us: 

(a) all Data is and remains your property or the property of the Account Holder (as applicable);

(b) you grant us a limited licence to copy, transmit, store and back-up or otherwise access the Data during the Term solely to: 

(i) supply the Software to you (including to enable you to access and use the Software);

(ii) diagnose problems with the Software; 

(iii) enhance and otherwise modify the Software; 

(iv) develop other services, provided we de-identify the Data; and

(v) as reasonably required to perform our obligations under this EULA.

(c) if you use or enable (directly or indirectly) any third party software, hardware or service for use in conjunction with the Software, you acknowledge and agree that we may allow the providers of that third party software, hardware or service to access the Data (including but not limited to any personal information) as required for the interoperation of any third party software, hardware or service with the Software. We do not assume or accept responsibility or Liability for any disclosure, modification or deletion of Data (including but not limited to any personal information) resulting from any such access by a third party provider of software, hardware or service;

(d) any Data (including but not limited to any personal information) accessed by any third party software, hardware or service shall be subject to that third party’s privacy policy (if any), and we do not assume or accept any responsibility or Liability for the collection and treatment of Data (including but not limited to any personal information) by that third party or in relation to a breach of that party’s policies or any applicable privacy legislation. 

7.4 You must, at all times, ensure the integrity of any Data you input and that your use of the Data is compliant with all Laws. You represent and warrant that you have obtained all necessary rights, releases and permissions to provide all your Data to us and to grant the rights granted to us in this EULA.  You must enter your Data to the Software with due care, skill and expertise.

7.5 Other than as explicitly provided for in an applicable Disclosure (if any) issued by us subject to clause 8, we assume no responsibility or Liability for the Data. You are solely responsible for the Data and the consequences of using, disclosing, storing or transmitting it.

7.6 We have no obligation to monitor any content uploaded to the Software. Nonetheless, if we deem such action necessary for any reason, we may (without limiting our other rights) remove your Data from the Software. We have no liability to you for removing your Data from the Software.


8 Our Liability

8.1 Despite anything to the contrary, to the maximum extent permitted by law: 

(a) our maximum aggregate Liability arising from or in connection with this EULA, including but not limited to in relation to use of the Software, related services, Content, any Disclosure, the subject matter of this EULA, the interoperation of the Software with any third party  software, hardware or service, or any or all of these, will be limited to and must not exceed in the aggregate for all claims $10; and

(b) we will not be liable to you for any Consequential Loss, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

8.2 Despite anything to the contrary, to the maximum extent permitted by law, we will have no Liability, and you waive and release us from and against, all Liability (whether under statute, contract, negligence or other tort, indemnity, or otherwise) arising from or in connection with any:

(a) loss of, or damage to, any property or any injury to or loss to any person;

(b) failure or delay in providing the Software;

(c) breach of this EULA, any Disclosure or any Laws; or 

(d) unavailability, outage or interruption of the Computing Environment, where caused or contributed to by any: 

(i) Force Majeure Event;

(ii) fault, defect, error or omission in your Computing Environment or Data; or

(iii) your act or omission, and, in any event, any error, omission or lack of suitability (or the absence of, or reduction in, any anticipated result, outcome or benefit) with respect to the Software, Content, interoperation of the Software with any third party  software, hardware or service, or any or all of these.  

8.3 To the maximum extent permitted by law, you indemnify and continue to indemnify us against all Liability we suffer or incur arising from or as a consequence of a breach of clause 7 (Intellectual Property), your use of the Software contrary to this EULA, including from any claim relating to the Data.

8.4 Certain legislation, including the Australian Consumer Law (ACL) in the Competition and Consumer Act 2010 (Cth), and similar consumer protection laws and regulations may confer you with rights, warranties, guarantees and remedies relating to our provision of our services which cannot be excluded, restricted or modified (Statutory Rights). Nothing in this EULA attempts to exclude, restrict or modify your Statutory Rights as a consumer under the ACL.  Any and all other warranties or conditions which are not guaranteed by the ACL are expressly excluded where permitted, except to the extent such warranties and conditions are fully expressed in this EULA.

8.5 You acknowledge and agree that:

(a) you are responsible for your use of the Software, suitability of the Data and the use of any third party software, hardware or service;

(b) you use the Software and any associated programs and files at your own risk;

(c) we do not warrant that the Software is error-free or will be uninterrupted;

(d) any Content is based on your Data. You acknowledge and agree that you must use due care, skill and expertise in assessing the accuracy, timeliness or relevance of Content generated by the Software and whether to implement any Content generated by the Software.  You acknowledge and agree that any Content generated by the Software is  not advice, and does not constitute an express or implied warranty. You  acknowledge and agree that we do not assume or accept any Liability for the accuracy, completeness, usefulness of any Content or Data or both, or your reliance on any Content or Data or both;

(e) the technical processing and transmission of the Software, including your Data, may be transferred unencrypted and involve: (i) transmissions over various networks; and (ii) changes to conform and adapt to technical requirements of connecting networks or devices; 

(f) we may use third party service providers to host the Software. If the providers of third party applications or services cease to make their services or programs available on reasonable terms, we may cease providing any affected features;

(g) the Software may use third party products, facilities or services. We do not make any warranty or representation in respect of the third party products, facilities or services; 

(h) we do not guarantee that any file or program available for download and/or execution from or via the Software is free from viruses or other conditions which could damage or interfere with Data, hardware or software with which it might be used;

(i)            we are not responsible for the integrity or existence of any Data on the Computing Environment, network or any device controlled by you; 

(j)           from time to time, we may make certain services and/or features available to you for use which are still in their beta stage. These beta stage services have not been fully tested and are provided on an ‘as is’ basis; and, to the fullest extent permitted by Law, we make no representations, warranties or guarantees in relation to such beta stage services; and

(k) we may pursue any available equitable or other remedy against you if you breach any provision of this EULA.


9 Termination of your User Account and this EULA

9.1 You may only terminate your User Account and this EULA via your User Account management dashboard. You are solely responsible for properly terminating your User Account. 

9.2 If you are an Account Holder, you may only terminate this EULA but providing us with written notice of termination.

9.3 Your Account Holder may terminate your User Account and this EULA at any time in their sole discretion. 

9.4 If your Account Holder’s Subscription is suspended or terminated we will also suspend your User Account or terminate your User Account and this EULA (as applicable).

9.5 We may immediately terminate your Primary Account and/or User Account and/or this EULA with notice to you.


10 General

10.1 We reserve the right at any time and from time to time to change or remove features of the Software.

10.2 If we are delayed from performing our obligations due to such a circumstance for a period of at least two months, we may terminate the Primary Account, your User Account and/or this EULA with notice to you.

10.3 Neither Party may commence court proceedings relating to any dispute arising from, or in connection with, this EULA without first meeting with a senior representative of the other Party to seek (in good faith) to resolve that dispute (unless that Party is seeking urgent interlocutory relief or the dispute relates to compliance with this provision). 

10.4 Any notice required or permitted to be given by either Party to the other under these conditions will be in writing addressed to us at the contact details below and to you on the contact details included in your User Account or Primary Account. A Party may change its notice details by written notice to the other Parties. Any notice may be sent by standard post or email, and notice will be deemed to have been served on the expiry of 4 business days in the case of post, or at the time of transmission in the case of transmission.

10.5 Any failure or delay by a Party in exercising a power or right (either wholly or partly) in relation to this EULA does not operate as a waiver or prevent a Party from exercising that power or right or any other power or right. A waiver must be in writing. 

10.6 If a provision of this EULA are held to be void, invalid, illegal or unenforceable, that provision is to be read down as narrowly as necessary to allow it to be valid or enforceable, failing which, that provision (or that part of that provision) will be severed from this EULA without affecting the validity or enforceability of the remainder of that provision or the other provisions.

10.7 We may assign, transfer, novate or otherwise deal with all or any of our rights or obligations under this EULA without your prior written consent. You may not assign, transfer or otherwise deal with all or any of your rights or obligations under this EULA without our prior written consent.  Any purported dealing in breach of this clause by you is of no force or effect. 

10.8 We may vary this EULA with notice to you via email or via a notification within your Primary Account and/or User Account.

10.9 This EULA is governed by the laws of New South Wales. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any rights to object to proceedings being brought in those courts. The Software may be accessed in Australia and overseas. We make no representation that the Software comply with the laws (including Intellectual Property laws), other than the General Data Protection Regulation 2016/679 where applicable, of any country outside of Australia. If you access the Software from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place you access the Software.

10.10 Clauses 2, 6, 7, 8, 9 and 10 will survive termination or expiry of this EULA.


11 Definitions 

The following words will mean:

Business Day means a day which is not a Saturday, Sunday or bank or public holiday in New South Wales.

Computing Environment means your computing environment including all hardware, software, information technology and telecommunications services and Systems;

Consequential Loss includes any indirect, incidental or consequential loss, loss of profits, revenue, production, opportunity, access to markets, goodwill, reputation, use or any remote, abnormal or unforeseeable loss, loss of use and/or loss or corruption of data or any loss or damage relating to business interruption, or otherwise, suffered or incurred by a person, arising out of or in connection with this EULA (whether involving a third party or a Party to this EULA or otherwise);

Content means any information, recommendations, guidance, reports or output generated by the Software;

Data means the information, documents, workflows, protocols, procedures, authority levels and other data and information inputted by you into the Software;

Disclosure means any information about our Software and associated services, provided by us to you, whether provided by us before, during or after the Term and whether provided by us to you in response to a request from you or otherwise;

Force Majeure Event means an event which is beyond a Party's reasonable control including a fire, storm, flood, earthquake, explosion, accident, act of the public enemy, terrorist act, war, rebellion, insurrection, sabotage, epidemic, quarantine restriction, transportation embargo, and strike by employees of a third person;

Intellectual Property includes any and all intellectual and industrial property rights throughout the world, whether subsisting now or in the future and includes all copyright and analogous rights, all rights in relation to inventions (including patent rights), registered and unregistered trademarks, designs (whether or not registered or registrable), business methods, circuit layouts, trade names, trade secrets, business names, customer names or internet domain names. Intellectual Property includes the Software;

Laws means acts, ordinances, regulations, rules, code and by-laws of the Commonwealth or any state or territory and includes the Privacy Act 1988 (Cth), General Data Protection Regulation (EU) 2016/679 and the Spam Act 2003 (Cth); 

Liability means any loss, liability, cost, payment, damages, debt or expense (including reasonable legal fees);

Party means a party to this EULA; and

System means all hardware, software, networks and other IT systems used by a Party from time to time, including a network.

Subscription is defined clause 1.2(b).


Strikeforce Protection Systems Pty Ltd  ABN: 45 609 836 099

Unit 15/28 Barcoo Street, Roseville NSW 2069. 

Email: peter.legaz@bufferzone.com.au

Last update: 21 September 2020